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APA Citation
Unknown (2006). Business process management systems : strategy and implementation. Boca Raton, FL : Auerbach Publications. http://access.bl.uk/ark:/81055/vdc_100046436435.0x000001
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Unknown (2006). Business process management systems : strategy and implementation. Boca Raton, FL : Auerbach Publications. http://access.bl.uk/ark:/81055/vdc_100046436435.0x000001