Cite
APA Citation
Unknown (2013). Advances in the human side of service engineering. Boca Raton, FL : CRC Press, Taylor & Francis Group. http://access.bl.uk/ark:/81055/vdc_100045021122.0x000001
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Unknown (2013). Advances in the human side of service engineering. Boca Raton, FL : CRC Press, Taylor & Francis Group. http://access.bl.uk/ark:/81055/vdc_100045021122.0x000001