Cite
MLA Citation
Mary Cecelia Lacity and Leslie Willcocks. Nine keys to world-class business process outsourcing. London : Bloomsbury, 2015. http://access.bl.uk/ark:/81055/vdc_100034710876.0x000001
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Mary Cecelia Lacity and Leslie Willcocks. Nine keys to world-class business process outsourcing. London : Bloomsbury, 2015. http://access.bl.uk/ark:/81055/vdc_100034710876.0x000001