Cite
APA Citation
Unknown (2009). Effective communication : a workbook for social care workers. London : Jessica Kingsley. http://access.bl.uk/ark:/81055/vdc_100026440704.0x000001
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Unknown (2009). Effective communication : a workbook for social care workers. London : Jessica Kingsley. http://access.bl.uk/ark:/81055/vdc_100026440704.0x000001