Effective communication : a workbook for social care workers /: a workbook for social care workers. (2009)

• Record Type: Book
• Further Information: Note: Suzan Collins.
• Other Names: Collins, Suzan
• Contents: Introduction -- Chapter 1. Why We Need to be Able to Communicate -- Chapter 2. Communication Within Your Team, Families and Outside Agencies -- Chapter 3. Capacity to Make a Decision -- Chapter 4. Communication Profiles/Communication Passport -- Chapter 5. The Different Ways We Communicate -- Chapter 6. Providing Opportunities to Communicate -- Chapter 7. Communication Cycle -- Chapter 8. Listening Skills -- Chapter 9. Factors Affecting Communication -- Chapter 10. Visual Reminders -- Chapter 11. Stimulation -- Chapter 12. Feelings and Emotions -- Chapter 13. Relationships -- Chapter 14. Alternative Ways of Communicating -- Chapter 15. Making Choices -- Chapter 16. Body Language -- Chapter 17. Supporting People Who: Are shy. Have a Hearing Loss. Are Deaf, Hard of Hearing, Speech-Impaired and/or Hearing Persons. Have a Visual Impairment. Have Dementia. Have a Physical Disability. Have a Learning Disability -- Chapter 18. Identity, Self-Esteem and Image -- Chapter 19. Sensitive and Complex Issues -- Chapter 20. Power -- Chapter 21. Human Growth and Development -- Chapter 22. Recording and Reporting -- Chapter 23. Confidentiality -- Chapter 24. The Data Protection Act -- Chapter 25. The Access of Health Records Act 1990 -- Self-Assessment Tool -- Certificate -- References -- Useful Websites.
• Publisher Details: London : Jessica Kingsley
• Publication Date: 2009
• Extent: 1 online resource (107 pages), illustrations
• Subjects: 362.4; SOCIAL SCIENCE / Gerontology; Communication in services for people with disabilities; Confidential communications; Interpersonal communication; People with disabilities -- Care; People with disabilities -- Means of communication; SOCIAL SCIENCE -- People with Disabilities; Communication in services for people with disabilities; Confidential communications; Interpersonal communication; People with disabilities -- Care; People with disabilities -- Means of communication; Care Of The Elderly; Electronic books
• Languages: English
• ISBNs: 9781846429323; 1846429323
• Related ISBNs: 1843109271; 9781843109273
• Notes: Note: Includes bibliographical references.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.