Cite
APA Citation
Unknown (2003). Managing quality : managerial and critical perspectives. London Thousand Oaks : SAGE Publications. http://access.bl.uk/ark:/81055/vdc_100025502284.0x000001
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Unknown (2003). Managing quality : managerial and critical perspectives. London Thousand Oaks : SAGE Publications. http://access.bl.uk/ark:/81055/vdc_100025502284.0x000001