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MLA Citation
Stephen Mossop. Customer service in academic libraries. Oxford : Chandos Publishing, 2014. http://access.bl.uk/ark:/81055/vdc_100026509897.0x000001
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Stephen Mossop. Customer service in academic libraries. Oxford : Chandos Publishing, 2014. http://access.bl.uk/ark:/81055/vdc_100026509897.0x000001