1. Managing clinical processes in health services. (2011) Other Names: Sorensen, Roslyn; Iedema, Rick Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Quality improvement projects in health care : problem solving in the workplace /: problem solving in the workplace. (©1999) Other Names: Gilpatrick, Eleanor G Record Type: Book Extent: 1 online resource (xviii, 389 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. The executive guide to healthcare Kaizen : leadership for a continuously learning and improving organization /: leadership for a continuously learning and improving organization. (2014) Authors: Graban, Mark; Swartz, Joseph E Other Names: Kaplan, Gary M writer of introduction. Record Type: Book Extent: 1 online resource (188 pages), illustrations (some color) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. The pocket guide to the Baldrige Award criteria. (2009) Other Names: Brown, Mark Graham Record Type: Book Extent: 1 online resource (64 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗