The pocket guide to the Baldrige Award criteria. (2009)

• Record Type: Book
• Further Information: Note: Mark Graham Brown.
• Other Names: Brown, Mark Graham
• Contents: Pt. 1. Questions & answers -- pt. 2. The Baldrige criteria.
• Publisher Details: Place of publication not identified : Productivity Press
• Publication Date: 2009
• Extent: 1 online resource (64 pages)
• Subjects: 658.562; Total quality management -- Awards -- United States; Malcolm Baldrige National Quality Award; Total Quality Management; Awards and Prizes; Benchmarking; Malcolm Baldrige National Quality Award; Total quality management -- Awards; United States
• Languages: English
• ISBNs: 9781439829073; 1439829071
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.