1. Care and support for older adults in The Netherlands living independently. (26th January 2018) Authors: Verver, Didi; Merten, Hanneke; Robben, Paul; Wagner, Cordula Journal: Health & social care in the community Issue: Volume 26:Number 3(2018) Page Start: e404 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Classifying Patients' Complaints for Regulatory Purposes: A Pilot Study. Issue 3 (30th April 2021) Authors: Bouwman, Renée; Bomhoff, Manja; Robben, Paul; Friele, Roland Journal: Journal of patient safety Issue: Volume 17:Issue 3(2021) Page Start: e169 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Classifying Patients' Complaints for Regulatory Purposes: A Pilot Study. Issue 3 (April 2021) Authors: Bouwman, Renée; Bomhoff, Manja; Robben, Paul; Friele, Roland Journal: Journal of patient safety Issue: Volume 17:Issue 3(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Enhancing responsiveness and consistency: Comparing the collective use of discretion and discretionary room at inspectorates in England and the Netherlands. Issue 1 (30th September 2015) Authors: Rutz, Suzanne; Mathew, Dinah; Robben, Paul; de Bont, Antoinette Journal: Regulation & governance Issue: Volume 11:Issue 1(2017) Page Start: 81 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Evaluation of moral case deliberation at the Dutch Health Care Inspectorate: a pilot study. Issue 1 (December 2016) Authors: Seekles, Wike; Widdershoven, Guy; Robben, Paul; van Dalfsen, Gonny; Molewijk, Bert Journal: BMC medical ethics Issue: Volume 17:Issue 1(2016) Page Start: 1 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Experimental studies to improve the reliability and validity of regulatory judgments on health care in the Netherlands: a randomized controlled trial and before and after case study. Issue 4 (12th May 2014) Authors: Tuijn, Saskia M.; van den Bergh, Huub; Robben, Paul; Janssens, Frans Journal: Journal of evaluation in clinical practice Issue: Volume 20:Issue 4(2014) Page Start: 352 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Including citizens in institutional reviews: expectations and experiences from the Dutch Healthcare Inspectorate. (24th September 2013) Authors: Adams, Samantha A.; van de Bovenkamp, Hester; Robben, Paul Journal: Health expectations Issue: Volume 18:Number 5(2015) Page Start: 1463 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Is There a Mismatch Between the Perspectives of Patients and Regulators on Healthcare Quality? A Survey Study. Issue 7 (October 2021) Authors: Bouwman, Renée; Bomhoff, Manja; Robben, Paul; Friele, Roland Journal: Journal of patient safety Issue: Volume 17:Issue 7(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Learning from incidents in healthcare: the journey, not the arrival, matters. Issue 3 (1st April 2016) Authors: Leistikow, Ian; Mulder, Sandra; Vesseur, Jan; Robben, Paul Journal: BMJ quality & safety Issue: Volume 26:Issue 3(2017) Page Start: 252 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Patients' perspectives on the role of their complaints in the regulatory process. (7th May 2015) Authors: Bouwman, Renée; Bomhoff, Manja; Robben, Paul; Friele, Roland Journal: Health expectations Issue: Volume 19:Number 2(2016:Jun.) Page Start: 483 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗