1. A longitudinal analysis of an accelerating effect of empowerment on job satisfaction: Customer-contact vs. non-customer-contact workers. (August 2016) Authors: Lee, Gyumin; Kim, Peter Beomcheol; Perdue, Richard R. Journal: International journal of hospitality management Issue: Volume 57(2016) Page Start: 1 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Customer Nontransactional Value Cocreation in an Online Hotel Brand Community: Driving Motivation, Engagement Behavior, and Value Beneficiary. (May 2022) Authors: Shin, Hakseung; Perdue, Richard R. Journal: Journal of travel research Issue: Volume 61:Number 5(2022) Page Start: 1088 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Developing a Multi-Dimensional Measure of Hotel Brand Customers' Online Engagement Behaviors to Capture Non-Transactional Value. (March 2023) Authors: Shin, Hakseung; Perdue, Richard R. Journal: Journal of travel research Issue: Volume 62:Number 3(2023) Page Start: 593 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Developing creative service ideas through hotel customer engagement for open innovation: Focused on empowerment and motivation processes. (January 2022) Authors: Shin, Hakseung; Perdue, Richard R. Journal: International journal of hospitality management Issue: Volume 100(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Front desk technology innovation in hotels: A managerial perspective. (October 2019) Authors: Shin, Hakseung; Perdue, Richard R.; Kang, Juhyun Journal: Tourism management Issue: Volume 74(2019) Page Start: 310 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Hospitality and tourism service innovation: A bibliometric review and future research agenda. (April 2022) Authors: Shin, Hakseung; Perdue, Richard R. Journal: International journal of hospitality management Issue: Volume 102(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. International convention tourism: A choice modelling experiment of host city competition. (April 2019) Authors: Crouch, Geoffrey I.; Del Chiappa, Giacomo; Perdue, Richard R. Journal: Tourism management Issue: Volume 71(2019) Page Start: 530 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Managing Customer Reviews for Value Co-creation: An Empowerment Theory Perspective. (May 2020) Authors: Shin, Hakseung; Perdue, Richard R.; Pandelaere, Mario Journal: Journal of travel research Issue: Volume 59:Number 5(2020) Page Start: 792 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Self-Service Technology Research: A bibliometric co-citation visualization analysis. (July 2019) Authors: Shin, Hakseung; Perdue, Richard R. Journal: International journal of hospitality management Issue: Volume 80(2019) Page Start: 101 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Social capital and destination strategic planning. (December 2018) Authors: Soulard, Joelle; Knollenberg, Whitney; Boley, B. Bynum; Perdue, Richard R.; McGehee, Nancy Gard Journal: Tourism management Issue: Volume 69(2018) Page Start: 189 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗