1. 'We're gonna end up scared to do anything': A qualitative exploration of how client complaints are experienced by UK veterinary practitioners. (5th June 2022) Authors: Gibson, Julie; White, Kate; Mossop, Liz; Oxtoby, Catherine; Brennan, Marnie Journal: Veterinary record Issue: Volume 191:Number 4(2022) Page Start: no Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Blame and shame in the veterinary profession: barriers and facilitators to reporting significant events. (20th April 2019) Authors: Oxtoby, Catherine; Mossop, Liz Journal: Veterinary record Issue: Volume 184:Number 16(2019) Page Start: 501 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Checklists and clinical governance: learning from the NHS. Issue 8 (1st September 2016) Authors: Oxtoby, Catherine; Mossop, Liz Journal: In practice Issue: Volume 38:Issue 8(2016) Page Start: 408 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Getting it right on mistakes. (12th October 2019) Authors: Oxtoby, Catherine Journal: Veterinary record Issue: Volume 185:Number 14(2019) Page Start: 453 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Implementing checklists in practice. Issue 9 (20th September 2016) Authors: Oxtoby, Catherine; Mossop, Liz Journal: In practice Issue: Volume 38:Issue 9(2016) Page Start: 463 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Improving Veterinary Team Handovers using video reflexive techniques: Presenter(s): Elly Russell, University Of Lincoln/ Veterinary Defence Society, United Kingdom. (April 2023) Authors: Mossop, Liz; Oxtoby, Catherine; Forbes, Ellie Journal: Patient education and counseling Issue: Volume 109(2023)Supplement Page Start: 139 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Lone working in veterinary practice: out of sight, out of mind?. (14th December 2019) Authors: Oxtoby, Catherine Journal: Veterinary record Issue: Volume 185:Number 23(2019) Page Start: 725 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Managing perfectionism. (21st July 2018) Authors: Oxtoby, Catherine Journal: Veterinary record Issue: Volume 183:Number 3(2018) Page Start: 106 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Patient safety: the elephant in the room. (August 2014) Authors: Oxtoby, Catherine Journal: Journal of small animal practice Issue: Volume 55:Number 8(2014:Aug.) Page Start: 389 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Personal leadership. (15th December 2018) Authors: Oxtoby, Catherine Journal: Veterinary record Issue: Volume 183:Number 23(2018) Page Start: 724 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗