1. 5 star service : how to deliver exceptional customer service /: how to deliver exceptional customer service. (2015) Authors: Heppell, Michael Record Type: Book Extent: 1 online resource (296 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Flip it : how to get the best out of everything /: how to get the best out of everything. (2012) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource (176 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Flip it : how to get the best out of everything /: how to get the best out of everything. (©2012) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource (1 volume), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. How to be brilliant : change your ways in 90 days /: change your ways in 90 days. (2014) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource (1 volume), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. How to be brilliant : change your ways in 90 days! /: change your ways in 90 days!. (2014) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource (192 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. How to have a brilliant life. (2012) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. How to have a brilliant life. (2012) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource (328 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. How to save an hour every day. (2012) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. How to save an hour every day. (2012) Other Names: Heppell, Michael Record Type: Book Extent: 1 online resource (192 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Sather, Clifford. A Borneo healing romance: ritual storytelling and the Sugi Sakit, a Saribas Iban rite of healing. xvi, 559 pp., map, figs, illus., bibliogr. Phillips, Maine: Borneo Research Council, 2017. RM120 (paper). (7th August 2020) Authors: Heppell, Michael Journal: Journal of the Royal Anthropological Institute Issue: Volume 26:Number 3(2020) Page Start: 661 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗