Does emotional restraint or exuberance get you the job? How and when enthusiasm intensity is related to perceived job suitability. Issue 2 (18th July 2022)
- Record Type:
- Journal Article
- Title:
- Does emotional restraint or exuberance get you the job? How and when enthusiasm intensity is related to perceived job suitability. Issue 2 (18th July 2022)
- Main Title:
- Does emotional restraint or exuberance get you the job? How and when enthusiasm intensity is related to perceived job suitability
- Authors:
- Stollberger, Jakob
Shemla, Meir
de Cremer, David
Yang, Yu
Sanders, Karin - Abstract:
- Abstract: Scholars have identified that interviewers prefer applicants who are both emotionally restrained and exuberant. To reconcile these inconsistent results, we investigated how the magnitude of applicants' expressed enthusiasm influences interviewer perceptions of job suitability. In two experimental studies with recruiters in China, we show that expressing intense as opposed to mild enthusiasm reduces applicants' chances to be perceived as suitable for the job (Study 1). We further demonstrate that expressions of intense enthusiasm do not always undermine their perceived job suitability but can also lead to a positive interview outcome. We find that the negative consequences of intense enthusiasm are explained by interviewer perceptions of decreased appropriateness, whereas the positive consequences are driven by interviewer perceptions of the applicant's attraction to the organization (PAAO; Study 2). We also report how interviewer trait information processing motivation (IPM) influences the way applicants expressing intense enthusiasm are evaluated. Only interviewers with low trait IPM interpret applicants' intense enthusiasm as less appropriate. We propose to incorporate the social signaling character of emotions in future theorizing and research on nonverbal communication in job interviews.
- Is Part Of:
- Human resource management. Volume 62:Issue 2(2023)
- Journal:
- Human resource management
- Issue:
- Volume 62:Issue 2(2023)
- Issue Display:
- Volume 62, Issue 2 (2023)
- Year:
- 2023
- Volume:
- 62
- Issue:
- 2
- Issue Sort Value:
- 2023-0062-0002-0000
- Page Start:
- 141
- Page End:
- 158
- Publication Date:
- 2022-07-18
- Subjects:
- appropriateness -- enthusiasm intensity -- job interview -- PAAO -- trait information processing motivation
658.3005 - Journal URLs:
- http://onlinelibrary.wiley.com/journal/10.1002/(ISSN)1099-050X ↗
http://onlinelibrary.wiley.com/ ↗ - DOI:
- 10.1002/hrm.22134 ↗
- Languages:
- English
- ISSNs:
- 0090-4848
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - 4336.433000
British Library DSC - BLDSS-3PM
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- 26121.xml