The fear of big brother: The potential negative side‐effects of proctored exams. (8th February 2022)

• Record Type: Journal Article
• Authors: Conijn, Rianne; Kleingeld, Ad; Matzat, Uwe; Snijders, Chris
• Is Part Of: Journal of computer assisted learning. Volume 38:Number 6(2022)
• Page Start: 1521
• Page End: 1534
• Publication Date: 2022-02-08
• Subjects: cheating -- internet skills -- online exams -- proctoring -- test anxiety; Computer-assisted instruction -- Periodicals; 371.334
• DOI: 10.1111/jcal.12651
• Languages: English
• ISSNs: 0266-4909

Abstract

Abstract: Background: Online and blended learning need an appropriate assessment strategy which ensures academic integrity. During the pandemic, many universities have chosen for online proctoring. Although some earlier examples suggest that online proctoring may reduce cheating, the potential side‐effects of proctoring are largely unknown. Objectives: Therefore, this study aims to identify the effects of proctoring on students' self‐reported temptation to cheat and potentially undesirable side‐effects, including test anxiety, perceived exam difficulty, and performance. In addition, we examine which contextual and student characteristics affect test anxiety during online exams. Methods: For this, we collected four waves of survey data throughout a year of teaching during the pandemic at one faculty of a Dutch university, resulting in a total sample of 1760 students within 105 courses. Results and Conclusions: Multi‐level analyses showed that while proctoring had no effect on the temptation to cheat, exam difficulty or performance, students reported higher levels of test anxiety. Some learning strategies, internet literacy, access to a reliable technology and a dedicated study space as well as gender and financial stress affect their test anxiety. To conclude, the decision to use online proctoring needs to consider the undesirable side‐effect on test anxiety. We discuss practical implications for university administrators, educational designers and teachers to reduce test anxiety. Lay Description: What is already known about this topic: Proctoring is often used to ensure academic integrity in online exams. Some evidence shows that proctoring reduces cheating. Little is known about the potential negative side‐effects of proctoring. What this paper adds: The use of proctoring has no effect on the temptation to cheat. The use of proctoring results in increased test anxiety. Several student characteristics and contextual factors reduce text anxiety. Implications for practice: Consider potential negative side‐effects when choosing for proctoring. Time management and internet literacy training might reduce test anxiety. Simulating the exam environment might be used to reduce test anxiety.