Façade creation as a mediator of the influence of psychological contract breach on employee behaviors. (25th February 2022)

• Record Type: Journal Article
• Authors: Liang, Huai‐Liang
• Is Part Of: International journal of selection and assessment. Volume 30:Number 4(2022)
• Page Start: 614
• Page End: 624
• Publication Date: 2022-02-25
• Subjects: deviant behavior -- facades of conformity -- psychological contract breach -- social exchange theory -- voice behavior; Employee selection -- Periodicals; Personality and occupation -- Periodicals; Employment interviewing -- Periodicals; Prediction of occupational success -- Periodicals; Employees -- Rating of -- Periodicals; 658.3112
• DOI: 10.1111/ijsa.12379
• Languages: English
• ISSNs: 0965-075X

Abstract

Abstract: Building on social exchange theory, this study considers an explanation—social exchange—as to why employees' experience of psychological contract breach (PCB) results in harmful employee behaviors via a false behavior. Using 672 employees (547 males, 125 females; average age 44.65 years) from two different industries, including manufacturing and public organizations located in Taiwan. The findings of this study found significant relationships between PCB and its outcomes (i.e., deviant behavior and voice behavior). This study further found that façade creation significantly mediates these relationships. A time‐lag design of three time periods was utilized to diminish common method variables in this study. Implications and directions for future study are discussed. Practitioner Points: Psychological contract breach (PCB) is positively related to deviant behavior and is negatively related to voice behavior. This study examines the façade creation as a critical mechanism between PCB and the corresponding behaviors, which provides insights into the influence of PCB on individual outcomes such as reduced voice behavior and increased deviant behavior.