Cite
HARVARD Citation
Baliga, A. et al. (2021). Barriers to service recovery in B2B markets: a TISM approach in the context of IT-based services. Journal of business & industrial marketing. 36 (8), pp. 1452-1473. [Online].
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Baliga, A. et al. (2021). Barriers to service recovery in B2B markets: a TISM approach in the context of IT-based services. Journal of business & industrial marketing. 36 (8), pp. 1452-1473. [Online].