Cite
APA Citation
Ursula Holtgrewe, , Jessica Longen, , Hannelore Mottweiler, , & Annika Schönauer, (2009). global or embedded service work? the (limited) transnationalisation of the call-centre industry. Work, organisation, labour & globalisation, 3, 9–25. http://access.bl.uk/ark:/81055/vdc_100164728316.0x00003e