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MLA Citation
Mark Francis et al.. “Conceptions of quality as family resemblances.” International journal of quality and service sciences, vol. 13, no. 2, 2021, pp. 282–299. http://access.bl.uk/ark:/81055/vdc_100161151017.0x00001f
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Mark Francis et al.. “Conceptions of quality as family resemblances.” International journal of quality and service sciences, vol. 13, no. 2, 2021, pp. 282–299. http://access.bl.uk/ark:/81055/vdc_100161151017.0x00001f