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APA Citation
Zolfagharian, M., Hasan, F., & Iyer, P. (2018). customer response to service encounter linguistics. Journal of services marketing, 32(5), 530–546. http://access.bl.uk/ark:/81055/vdc_100158303280.0x000043
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Zolfagharian, M., Hasan, F., & Iyer, P. (2018). customer response to service encounter linguistics. Journal of services marketing, 32(5), 530–546. http://access.bl.uk/ark:/81055/vdc_100158303280.0x000043