Cite
MLA Citation
Carolin Ischen et al.. “"I Am Here to Assist You Today": The Role of Entity, Interactivity and Experiential Perceptions in Chatbot Persuasion.” Journal of broadcasting & electronic media, vol. 64, no. 4, 2020, pp. 615–639. http://access.bl.uk/ark:/81055/vdc_100120442220.0x00003c