Cite
APA Citation
Canciglieri Junior, O., Zierhut, R. T., Mattioda, R. A., Estorilio, C. C. A., Steiner, M. T. A., & Neto, P. J. S. (2019). model for the diagnosis of quality in service processes: A case study applied to a private higher education institution. Cogent engineering, 6(1), . http://access.bl.uk/ark:/81055/vdc_100099962334.0x000018