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HARVARD Citation
Canciglieri Junior, O. et al. (2019). Model for the diagnosis of quality in service processes: A case study applied to a private higher education institution. Cogent engineering. 6 (1), p. . [Online].
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Canciglieri Junior, O. et al. (2019). Model for the diagnosis of quality in service processes: A case study applied to a private higher education institution. Cogent engineering. 6 (1), p. . [Online].