Cite
MLA Citation
Laura Costello and Amy Kimura. “Right-sizing Proactive Chat Reference Service Using Trigger Time.” Reference librarian, vol. 62, no. 3, 2021, pp. 193–206. http://access.bl.uk/ark:/81055/vdc_100148073733.0x000053
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Laura Costello and Amy Kimura. “Right-sizing Proactive Chat Reference Service Using Trigger Time.” Reference librarian, vol. 62, no. 3, 2021, pp. 193–206. http://access.bl.uk/ark:/81055/vdc_100148073733.0x000053