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APA Citation
Dale, J., Williams, S., Foster, T., Higgins, J., Snooks, H., Crouch, R., Hartley-Sharpe, C., Glucksman, E., & George, S. (2004). safety of telephone consultation for "non-serious" emergency ambulance service patients. Quality & safety in health care, 13(5), 363–373. http://access.bl.uk/ark:/81055/vdc_100144738224.0x000010