Cite
APA Citation
McKinstry, B., Hammersley, V., Burton, C., Pinnock, H., Elton, R., Dowell, J., Sawdon, N., Heaney, D., Elwyn, G., & Sheikh, A. (2010). the quality, safety and content of telephone and face-to-face consultations: a comparative study. Quality & safety in health care, 19(4), 298–303. http://access.bl.uk/ark:/81055/vdc_100143574642.0x00000b