A psychological approach to Bitcoin usage behavior in the era of COVID-19: Focusing on the role of attitudes toward money. (September 2021)

• Record Type: Journal Article
• Authors: Kim, Minseong
• Is Part Of: Journal of retailing and consumer services. Volume 62(2022)
• Publication Date: 2021-09
• Subjects: Cryptocurrency -- Bitcoin -- Money attitudes -- Theory of planned behavior -- COVID-19; Retail trade -- Periodicals; Service industries -- Periodicals; Customer services -- Periodicals; Commerce de détail -- Périodiques; Service à la clientèle -- Périodiques; Customer services; Retail trade; Periodicals; 658.87
• DOI: 10.1016/j.jretconser.2021.102606
• Languages: English
• ISSNs: 0969-6989

Abstract

Abstract: During and after the COVID-19 pandemic, consumers are more likely to adapt and use Bitcoin for their daily transactions. Responding to this trend, this study examines the antecedents (i.e., perceived behavioral control, subjective norm, and financial self-efficacy) and consequence (i.e., behavioral intention to use Bitcoin) of general consumers' attitudes toward money (i.e., power-prestige, retention-time, distrust, quality, and anxiety) based on the theory of planned behavior. This study employed three waves of data collection from general consumers in the United States who were interested in Bitcoin. The findings revealed that perceived behavioral control had significant influences on power-prestige, retention-time, distrust, quality, and anxiety. The results also indicated that subjective norm had a significant impact on retention-time, distrust, and anxiety. The outcomes addressed that financial self-efficacy significantly affected power-prestige, retention-time, distrust, quality, and anxiety. Lastly, the results found that behavioral intention to use Bitcoin was significantly influenced by power-prestige, retention-time, and distrust. Based on the empirical findings, this research proposes theoretical and practical implications for the cryptocurrency context.