1. "Alexafying" shoppers: The examination of Amazon's captive relationship strategy. (September 2021) Authors: Ramadan, Zahy B. Journal: Journal of retailing and consumer services Issue: Volume 62(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. "Boys and dolls; girls and cars": Children's reactions to incongruent images in a retailer's catalogue. Issue 10 (10th October 2016) Authors: Ulrich, Isabelle; Ezan, Pascale Journal: International journal of retail & distribution management Issue: Volume 44:Issue 10(2016) Page Start: 1047 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. "Boys and dolls; girls and cars": Children's reactions to incongruent images in a retailer's catalogue. Issue 10 (10th October 2016) Authors: Ulrich, Isabelle; Ezan, Pascale Journal: International journal of retail & distribution management Issue: Volume 44:Issue 10(2016) Page Start: 1047 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. "Conflict-performance assumption" or "performance-conflict assumption": Insights from franchising. (July 2020) Authors: Perrigot, Rozenn; López-Fernández, Begoña; Basset, Guy Journal: Journal of retailing and consumer services Issue: Volume 55(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. "Curated subscription commerce: A theoretical conceptualization". (May 2020) Authors: Bischof, Severin Friedrich; Boettger, Tim M.; Rudolph, Thomas Journal: Journal of retailing and consumer services Issue: Volume 54(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. "Do not impose on others what you desire." Research on the influence of service Personnel's interactive orientation on customer comfort. (March 2022) Authors: Li, Mengyi; Ma, Qin-hai Journal: Journal of retailing and consumer services Issue: Volume 65(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. "Don't Forget that Others Are Watching, Too!" The Effect of Conversational Human Voice and Reply Length on Observers' Perceptions of Complaint Handling in Social Media. Issue 1 (May 2020) Authors: Javornik, Ana; Filieri, Raffaele; Gumann, Ralph Journal: Journal of interactive marketing Issue: Volume 50:Issue 1(2020) Page Start: 100 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. "Don't Forget that Others Are Watching, Too!" The Effect of Conversational Human Voice and Reply Length on Observers' Perceptions of Complaint Handling in Social Media. Issue 1 (May 2020) Authors: Javornik, Ana; Filieri, Raffaele; Gumann, Ralph Journal: Journal of interactive marketing Issue: Volume 50:Issue 1(2020) Page Start: 100 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. "First in first out" or "last in first out": Presentation of information order on evaluation of utilitarian products. (May 2017) Authors: Tingchi Liu, Matthew; Phau, Ian; Teah, Min Journal: Journal of retailing and consumer services Issue: Volume 36(2017) Page Start: 148 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. "How does customer perception of salespeople influence the relationship? A study in an emerging economy". (May 2020) Authors: Arditto, Luis; Cambra-Fierro, Jesús J.; Fuentes-Blasco, María; Jaraba, Ana Olavarría; Vázquez-Carrasco, Rosario Journal: Journal of retailing and consumer services Issue: Volume 54(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗