Cite
HARVARD Citation
Liu, J. et al. (2019). Putting out fires: a qualitative study exploring the use of patient complaints to drive improvement at three academic hospitals. BMJ quality & safety. 28 (11), pp. 894-900. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Liu, J. et al. (2019). Putting out fires: a qualitative study exploring the use of patient complaints to drive improvement at three academic hospitals. BMJ quality & safety. 28 (11), pp. 894-900. [Online].