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APA Citation
Field, J. M., Fotheringham, D., Subramony, M., Gustafsson, A., Ostrom, A. L., Lemon, K. N., Huang, M., & McColl-Kennedy, J. R. (2021). service Research Priorities: Designing Sustainable Service Ecosystems. Journal of service research, 24, 462–479. http://access.bl.uk/ark:/81055/vdc_100135364527.0x000012