Gender differences in the relationship between justice perceptions and job insecurity in hotel outsourcing. (October 2020)

• Record Type: Journal Article
• Authors: Ruiz-Palomino, Pablo; Zoghbi-Manrique-de-Lara, Pablo; Ting-Ding, Jyh‐Ming
• Is Part Of: International journal of hospitality management. Volume 91(2020)
• Publication Date: 2020-10
• Subjects: Hotel outsourcing -- Gender -- Organizational justice -- Job insecurity -- External staff -- Internal staff; Hotel management -- Periodicals; Restaurant management -- Periodicals; Food service management -- Periodicals; Hôtels -- Gestion -- Périodiques; Restaurants -- Gestion -- Périodiques; Services alimentaires -- Gestion -- Périodiques; Food service management; Hotel management; Restaurant management; Periodicals; 647.94
• DOI: 10.1016/j.ijhm.2019.102412
• Languages: English
• ISSNs: 0278-4319

Abstract

Highlights: The link between justice perception and job insecurity is examined in hotel outsourcing among male and female internal staff. Unlike female, male internal staff who perceive themselves fairly procedurally treated (PJ) show decreased job insecurity. Unlike male, female internal staff decreased job insecurity when observed that external peers were fairly interpersonally treated (IJ). No significant results were found for distributive justice (DJ). Abstract: Discrimination against women, injustices, and job insecurity are three issues in hotel outsourcing that have not been examined together. This study uses conservation of resource (COR) theory to investigate whether male and female internal staff have lower job insecurity when they perceive external peers' fair treatment by management or when they perceive such treatment for themselves. Using a pen-and-paper survey, data were collected from 215 internal staff who worked side by side with external peers in 14 Spanish hotels. Results indicate that female internal staff reduce their job insecurity when observing acts of interpersonal justice towards external peers, and male internal staff reduce their job insecurity when perceiving themselves as recipients of acts of procedural justice. No results were found for internal staff who observed acts of distributive justice towards external peers. Findings suggest that job insecurity threatens outsourcing's success unless different kinds of justice are managed according to gender.