Cite
MLA Citation
Han Ye et al.. “Hazard rate estimation for call center customer patience time.” IISE transactions, vol. 52, 2020, pp. 890–903. http://access.bl.uk/ark:/81055/vdc_100105438359.0x000007
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Han Ye et al.. “Hazard rate estimation for call center customer patience time.” IISE transactions, vol. 52, 2020, pp. 890–903. http://access.bl.uk/ark:/81055/vdc_100105438359.0x000007