Cite
APA Citation
de Kervenoael, R., Schwob, A., & Chandra, C. (2020). e-retailers and the engagement of delivery workers in urban last-mile delivery for sustainable logistics value creation: Leveraging legitimate concerns under time-based marketing promise. Journal of retailing and consumer services, 54, . http://access.bl.uk/ark:/81055/vdc_100103930379.0x000026