CX Value and the Future of Work: Forging the Partnership Between Enterprise Leadership, Operations, Support, Marketing and HR. (May 2020)

Record Type:: Journal Article
Title:: CX Value and the Future of Work: Forging the Partnership Between Enterprise Leadership, Operations, Support, Marketing and HR. (May 2020)
Main Title:: CX Value and the Future of Work: Forging the Partnership Between Enterprise Leadership, Operations, Support, Marketing and HR
Authors:: Lowenstein, Michael
Abstract:
Is Part Of:: Journal of creating value. Volume 6:Number 1(2020)
Journal:: Journal of creating value
Issue:: Volume 6:Number 1(2020)
Issue Display:: Volume 6, Issue 1 (2020)
Year:: 2020
Volume:: 6
Issue:: 1
Issue Sort Value:: 2020-0006-0001-0000
Page Start:: 61
Page End:: 71
Publication Date:: 2020-05
Subjects:: Customer services -- Periodicals
Customer relations -- Management -- Periodicals
Consumer satisfaction -- Periodicals
658.812
Journal URLs:: http://jcv.sagepub.com/ ↗
http://www.uk.sagepub.com/home.nav ↗
DOI:: 10.1177/2394964320908454 ↗
Languages:: English
ISSNs:: 2394-9643
Deposit Type:: Legaldeposit
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:: British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store
Ingest File:: 13083.xml