The multilevel effects of transformational leadership on entrepreneurial orientation and service innovation. (September 2019)

• Record Type: Journal Article
• Authors: Liu, Chih-Hsing Sam; Lee, Tingko
• Is Part Of: International journal of hospitality management. Volume 82(2019)
• Page Start: 278
• Page End: 286
• Publication Date: 2019-09
• Subjects: Hotel management -- Periodicals; Restaurant management -- Periodicals; Food service management -- Periodicals; Hôtels -- Gestion -- Périodiques; Restaurants -- Gestion -- Périodiques; Services alimentaires -- Gestion -- Périodiques; Food service management; Hotel management; Restaurant management; Periodicals; 647.94
• DOI: 10.1016/j.ijhm.2018.10.006
• Languages: English
• ISSNs: 0278-4319

Abstract

Highlights: We shed insight on the critical attributes of service innovation. We test the mediation role of transformational leadership (TL) and innovation climate. Our hypotheses using data collected from a sample of 95 managers and 475 employees. EO complements TL by instilling an innovation climate that enhance service innovations. Implications for hospitality industry management are discussed.