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APA Citation
Azhar, S., Naqvi, S. M. I. H., Rashid, M. A., & Imran, A. (2019). linking ability-enhancing HR practices, customer satisfaction and emotional intelligence: insight from the banking sector. Middle East journal of management, 6, 746–766. http://access.bl.uk/ark:/81055/vdc_100090024589.0x000006