Hospitality employment 2033: A backcasting perspective (invited paper for 'luminaries' special issue of International Journal of Hospitality Management). (January 2019)

• Record Type: Journal Article
• Authors: Baum, Tom
• Is Part Of: International journal of hospitality management. Volume 76(2018)Part B
• Page Start: 45
• Page End: 52
• Publication Date: 2019-01
• Subjects: Hospitality -- Employment -- Work -- Backcasting -- Futures; Hotel management -- Periodicals; Restaurant management -- Periodicals; Food service management -- Periodicals; Hôtels -- Gestion -- Périodiques; Restaurants -- Gestion -- Périodiques; Services alimentaires -- Gestion -- Périodiques; Food service management; Hotel management; Restaurant management; Periodicals; 647.94
• DOI: 10.1016/j.ijhm.2018.06.027
• Languages: English
• ISSNs: 0278-4319

Abstract

Abstract: Work in hospitality remain a persistent blemish with respect to one of the world's fast growing economic sectors. Issues are represented across a wide spectrum of indicators and have not changed, in substance, since George Orwell's challenging musings about the social value of such work in 1933. In this paper, we assess the extent to which change can be evidenced with respect to hospitality employment. We employ backcasting methodologies to delineate where hospitality employment should be by 2033. Finally, we map the steps that will be required to get there and, to achieve this, attribute responsibility to key players.