Cite
APA Citation
Ghaffarzadegan, N., Rad, A. A., Xu, R., Middlebrooks, S. E., Mostafavi, S., Shepherd, M., Chambers, L., & Boyum, T. (2017). dell's SupportAssist customer adoption model: enhancing the next generation of data‐intensive support services. System dynamics review, 33, 219–253. http://access.bl.uk/ark:/81055/vdc_100066533725.0x000042