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APA Citation

    Bal, P. M., & Boehm, S. A. (2019). how Do I-Deals Influence Client Satisfaction? The Role of Exhaustion, Collective Commitment, and Age Diversity. Journal of management, 45, 1461–1487. http://access.bl.uk/ark:/81055/vdc_100079596569.0x000015
  
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