From "Sad People on Bridges" to "Kidnap and Extortion": Understanding the Nature and Situational Characteristics of Hostage and Crisis Negotiator Deployments. (19th June 2018)

• Record Type: Journal Article
• Authors: Grubb, Amy Rose; Brown, Sarah J.; Hall, Peter; Bowen, Erica
• Is Part Of: Negotiation and conflict management research. Volume 12:Number 1(2019)
• Page Start: 41
• Page End: 65
• Publication Date: 2018-06-19
• Subjects: hostage and crisis negotiation -- crisis negotiation -- police negotiation -- categories of hostage and crisis negotiator deployment -- characteristics of hostage and crisis negotiation; Conflict management -- Periodicals; Organizational behavior -- Periodicals; Negotiation in business -- Periodicals; Gestion des conflits -- Périodiques; Comportement organisationnel -- Périodiques; Négociations (Affaires) -- Périodiques; 303.69
• DOI: 10.1111/ncmr.12126
• Languages: English
• ISSNs: 1750-4708

Abstract

Abstract: Hostage and crisis negotiation is well established as a police tool, and there is a growing body of literature that provides academic insight into the phenomenon. Academics have developed a corpus of literature to explain the way negotiators operate or how they can resolve incidents successfully. Whilst research in this area has originated from various countries and addressed negotiation from a variety of perspectives, there is limited research that has focused specifically on negotiation from an Anglo‐centric perspective. This article presents the findings from a detailed academic examination of negotiator experiences in England, whereby semistructured interviews were conducted with 15 negotiators from nine forces. Analysis using grounded theory revealed 12 deployment categories, situated within a recurring context involving subjects experiencing personal, emotional, or psychological crisis. These categories can be used to enhance our understanding of negotiator deployment in England and are discussed with reference to the implications for negotiator training and practice.