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MLA Citation
Joshua D. Newton et al.. “Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure.” Journal of service research, vol. 21, n.d., pp. 389–404. http://access.bl.uk/ark:/81055/vdc_100073423600.0x000003
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Joshua D. Newton et al.. “Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure.” Journal of service research, vol. 21, n.d., pp. 389–404. http://access.bl.uk/ark:/81055/vdc_100073423600.0x000003