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APA Citation
Hepi, M., Foote, J., Finsterwalder, J., , M., Carswell, S., & Baker, V. (2017). an integrative transformative service framework to improve engagement in a social service ecosystem: the case of He Waka Tapu. Journal of services marketing, 31(4), 423–437. http://access.bl.uk/ark:/81055/vdc_100048321407.0x000039