Performance measurement perspectives in Virtual Partnering projects in the construction industry. (3rd December 2007)

• Record Type: Journal Article
• Authors: Lam, Frankie K.S.; Lai, Ivan K.W.
• Is Part Of: International journal of electronic customer relationship management. Volume 1:Number 2(2007)
• Page Start: 169
• Page End: 183
• Publication Date: 2007-12-03
• Subjects: supply chain management -- SCM -- supply chain relationship -- SCR -- virtual partnering relationship -- VPR -- virtual partnering -- VP -- measurement perspectives -- construction industry -- Hong Kong -- performance measurement; Customer relations -- Management -- Data processing -- Periodicals; Electronic commerce -- Periodicals; 658.8120285
• Languages: English
• ISSNs: 1750-0664

Abstract

This paper aims to explore the measurement perspectives in Virtual Partnering (VP) in the construction industry in Hong Kong. These measurement perspectives are used for VP partners setting their VP project's objectives for assessing the readiness of the Virtual Partnering Relationship (VPR). The contributions of the findings are to enhance the existing Supply Chain Management (SCM) implementation, develop a model and tool, review the readiness of companies for VP and benchmark the practice of SCM in construction with other industries. This study provides an implication for further study on theory generalisation in the performance of the VP projects.