1. A case-based reasoning system for adapting selling. (1st January 2013) Authors: Noori, Behrooz Journal: International journal of electronic customer relationship management Issue: Volume 7:Number 3/4(2013) Page Start: 219 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. A comparative analysis between US and Italian food companies on stakeholder relationships via websites. (1st March 2010) Authors: Siano, A.; Siglioccolo, M.; Palazzo, M. Journal: International journal of electronic customer relationship management Issue: Volume 4:Number 2(2010) Page Start: 180 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. A conceptual understanding of the impact of marketspace on the four P's of marketing. (3rd February 2010) Authors: Bandyopadhyay, Nirmalya Journal: International journal of electronic customer relationship management Issue: Volume 4:Number 1(2010) Page Start: 33 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. A content analysis of online promotion strategies among different types of websites. (1st January 2013) Authors: Cheng, F.F.; Wu, C.S.; Huang, Y.T. Journal: International journal of electronic customer relationship management Issue: Volume 7:Number 3/4(2013) Page Start: 208 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. A Critical Success Factor model for CRM implementation. (6th July 2007) Authors: Da Silva, Rui Vinhas; Rahimi, Ilan (Daniel's) Journal: International journal of electronic customer relationship management Issue: Volume 1:Number 1(2007) Page Start: 3 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. A developing model for clustering and ranking bank customers. (2015) Authors: Sajjadi, Khalil; Khatami-Firuzabadi, Mohammad Ali; Amiri, Maghsud; Sadaghiani, Jamshid Salehi Journal: International journal of electronic customer relationship management Issue: Volume 9:Number 1(2015) Page Start: 73 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. A distribution method for bullwhip reduction. (19th June 2008) Authors: Eftekhar, Mahyar; Makui, Ahmad; Lumsden, Kenth Journal: International journal of electronic customer relationship management Issue: Volume 1:Number 4(2007) Page Start: 390 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. A framework for constructing customer relationship management strategy map based on multiple criteria decision-making approach. (2015) Authors: Shapouri, Fatemeh; Keramati, Abbas Journal: International journal of electronic customer relationship management Issue: Volume 9:Number 2/3(2015) Page Start: 175 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. A framework for electronic services system. (17th July 2008) Authors: Sandhu, Kamaljeet; Corbitt, Brian Journal: International journal of electronic customer relationship management Issue: Volume 2:Number 1(2008) Page Start: 50 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. A framework of outsourcing relationship marketing: a focus on the Malaysian hotel industry. (3rd February 2010) Authors: Abdul-Rahman, Maria; Kamarulzaman, Yusniza Journal: International journal of electronic customer relationship management Issue: Volume 4:Number 1(2010) Page Start: 4 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗