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APA Citation
Heine, I., Schmitt, R., & Beaujean, P. (2016). critical incidents of quality orientation in lower and middle management. TQM journal, 28(5), . http://access.bl.uk/ark:/81055/vdc_100071658720.0x000013
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Heine, I., Schmitt, R., & Beaujean, P. (2016). critical incidents of quality orientation in lower and middle management. TQM journal, 28(5), . http://access.bl.uk/ark:/81055/vdc_100071658720.0x000013