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MLA Citation
Klas Palm et al.. “Agencies, it's time to innovate!.” International journal of quality and service sciences, vol. 7, no. 1, 2015, pp. 34–49. http://access.bl.uk/ark:/81055/vdc_100042610252.0x000004
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Klas Palm et al.. “Agencies, it's time to innovate!.” International journal of quality and service sciences, vol. 7, no. 1, 2015, pp. 34–49. http://access.bl.uk/ark:/81055/vdc_100042610252.0x000004