Cite
APA Citation
Spanjol, J., Cui, A. S., Nakata, C., Sharp, L. K., Crawford, S. Y., Xiao, Y., & Watson-Manheim, M. B. (n.d.). co-Production of Prolonged, Complex, and Negative Services. Journal of service research, 18, 284–302. http://access.bl.uk/ark:/81055/vdc_100065920710.0x00001e