A social media intervention to improve hypoglycemia management at a multicenter hospital: a quality improvement pilot for clinical nurses*. Issue 1 (2nd January 2018)

• Record Type: Journal Article
• Authors: De Sousa, Filomena; Jackson, Jennifer; Knight, Ruth; Cloutier, Edith; Basa, Rosemary; Fourney, Anne; Devecseri, Kathleen
• Is Part Of: Contemporary nurse. Volume 54:Issue 1(2018)
• Page Start: 44
• Page End: 51
• Publication Date: 2018-01-02
• Subjects: social media -- nursing -- diabetes -- education -- patient safety -- quality improvement -- survey -- hypoglycemia; Nursing -- Periodicals -- Australia -- Nursing -- Periodicals; Nurses -- Australia -- Periodicals; 610.730994
• DOI: 10.1080/10376178.2018.1440180
• Languages: English
• ISSNs: 1037-6178

Abstract

Abstract : Background : Hypoglycemia poses significant risk to inpatients. Nursing management of hypoglycemia is a challenge, despite established best practice guidelines. Social media is an effective tool for sharing information and could overcome barriers to clinical education at a multicenter hospital. Aims : The purpose of this quality improvement intervention was to create and disseminate social media posts about best practices in hypoglycemia management. Design : An unmatched pre-and post-survey assessed nursing knowledge of hypoglycemia management. Methods : Social media posts were created to visually outline the steps for hypoglycemia management over 2 weeks, across a nursing social media platform. We assessed the reach of the posts via Facebook and a survey. Results : The posts reached 2962 users during the first week, and 1491 users the second week. Conclusions : A social media intervention can have a substantial reach and distribute information across a multicenter hospital. Additional study is needed to determine what factors could support an increase in nursing knowledge through a social media campaign.