High-touch, low-tech: Investigating the value of an in-person library orientation game. Issue 1 (2nd January 2018)

• Record Type: Journal Article
• Authors: Vrbancic, Emilie K.; Byerley, Suzanne L.
• Is Part Of: College & undergraduate libraries. Volume 25:Issue 1(2018)
• Page Start: 39
• Page End: 51
• Publication Date: 2018-01-02
• Subjects: Academic libraries -- first-year students -- information literacy -- library orientation; Academic libraries -- United States -- Periodicals; Undergraduate libraries -- United States -- Periodicals; 027.7097305
• DOI: 10.1080/10691316.2017.1318429
• Languages: English
• ISSNs: 1069-1316

Abstract

ABSTRACT: Since 2011, the Kraemer Family Library at the University of Colorado Colorado Springs (UCCS) has offered Scrabble Scramble, an in-person, student-centered library orientation game, to incoming first-year students. This article describes our journey of developing, assessing, and refining Scrabble Scramble, which focuses on introducing first-year students to the basic services and resources of an academic library. Through analysis of student and library staff feedback survey results, this article reflects on the value of offering a student-centered, impactful, and personal orientation in an environment of rising student enrollment, steady staff numbers, and a trend to move orientation activities online.