Cite
APA Citation
Chen, L., Chen, S., & Su, C. (2018). an innovative service quality evaluation and improvement model. Service industries journal, 38(3), 228–249. http://access.bl.uk/ark:/81055/vdc_100055989697.0x000055
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Chen, L., Chen, S., & Su, C. (2018). an innovative service quality evaluation and improvement model. Service industries journal, 38(3), 228–249. http://access.bl.uk/ark:/81055/vdc_100055989697.0x000055